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Position Description For those who want to invent the future of health care, here’s your opportunity. We’re going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life’s best work.℠
As a Clinical Quality Consultant, you will be challenged to leverage your data analytic and project management skills to lead programs that focus on improving HEDIS rates and impacting the quality of care for our members. As a key resource, you must maintain a high degree of accuracy along with attention to detail, an aptitude for persistence, consistence & perseverance, excellent verbal and written communication skills, strong interpersonal skills and the ability to deliver on time. Success in this role will require ability to prioritize, multi-task, plan ahead, as well as being flexible, resourceful, and self-driven.
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
Perform data analysis, data management, and reporting Perform program efficacy analyses, leveraging statistical analysis skills to evaluate the effectiveness of E&I MemberEngagement programs (statistical analysis on data) Serve as Program Manager/Project Lead managing and implementing E&I Member Engagement programs Create and present presentations to Senior Executives Perform vendor management and oversight Perform stakeholder engagement and communication Monitor, track, and report program key performance indicator metrics Manage program billing/invoicing processes Facilitate and lead cross functional team meetings offering guidance and solutions
Core Competencies:
Demonstrated and proven experience in data analytics and project management Detail oriented, with careful attention to work processes and focus on delivering high-quality results Strong quantitative background and highly analytical with a genuine interest in analyzing and interpreting data Strong time management, organizational, and prioritization skills with the ability to balance multiple priorities, track and manage requests and deliverables, and meet deadlines Ability to multi-task in a dynamic setting and work well under pressure Strong communication skills, verbal and written Strong presentation skills Anticipates customer needs and proactively develops solutions to meet them Strong problem solving skills with the ability to independently develop innovative solutions Ability to work both independently and within a team setting Ability to influence without authority Ability to learn quickly and desire to take on new challenges Strong desire to make continuous improvements in all areas of responsibility Takes ownership of issues with ability to follow through and be resourceful on all responsibilities
Required Qualifications:
RN, LPN, LCSW, Active Unrestricted in your state of residence Bachelor’s degree in Business, Computer Science, Finance, Statistics, Health Administration, Public Health, or related field or equivalent related experience 4+ years of experience performing data analysis and making data-driven analytical decisions 2+ years of experience in project management, leading projects from beginning to end 2+ years manipulating large data sets and creating queries Experience facilitating and leading meetings Experience public speaking Be a team player willing to cover and learn other roles and functions Intermediate or Advanced Microsoft Access, SAS, SQL or other statistical analysis software Intermediate or Advanced experience with Excel skills Proficient in Microsoft Power Point, Word, and Outlook 2+ years of experience performing statistical analysis with experience working with statistical software (e.g., SPSS; Minitab)
Preferred Qualifications:
Experience working with the Employer and Individual line of business Healthcare Effectiveness Data and Information Set (HEDIS) knowledge 2+ years of healthcare experience Strong technical skills Proficient in SharePoint and Microsoft Visio Process Improvement knowledge Experience evaluating effectiveness of Clinical Quality programs related to HEDIS Experience creating VBA coding and macros Six Sigma knowledge
Careers with UnitedHealthcare. Let’s talk about opportunity. Start with a Fortune 6 organization that’s serving more than 85 million people already and building the industry’s singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they’re found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that’s second to none. This is no small opportunity. It’s where you can do your life’s best work.℠
Demonstrated and proven experience in data analytics and project management Detail oriented, with careful attention to work processes and focus on delivering high-quality results Strong quantitative background and highly analytical with a genuine interest in analyzing and interpreting data Strong time management, organizational, and prioritization skills with the ability to balance multiple priorities, track and manage requests and deliverables, and meet deadlines Ability to multi-task in a dynamic setting and work well under pressure Strong communication skills, verbal and written Strong presentation skills Anticipates customer needs and proactively develops solutions to meet them Strong problem solving skills with the ability to independently develop innovative solutions Ability to work both independently and within a team setting Ability to influence without authority Ability to learn quickly and desire to take on new challenges Strong desire to make continuous improvements in all areas of responsibility Takes ownership of issues with ability to follow through and be resourceful on all responsibilities
Experience working with the Employer and Individual line of business Healthcare Effectiveness Data and Information Set (HEDIS) knowledge 2+ years of healthcare experience Strong technical skills Proficient in SharePoint and Microsoft Visio Process Improvement knowledge Experience evaluating effectiveness of Clinical Quality programs related to HEDIS Experience creating VBA coding and macros Six Sigma knowledge
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.